Event Details


Resolving non-routine problems that are complex is the everyday role of the FM manager. To be successful, the FM manager needs a broad understanding of facilities management. Over 20 weeks, this IWFM Level 4 Certificate in Facilities Management programme seeks to equip you with the skills and competencies to identify and understand the issues that arise every day in the FM world.

The delivery of this programme is by interactive webinar sessions and online learning allowing you the flexibility to study from a location convenient to you. Webinars are recorded allowing you the opportunity to catch up should you miss a session.

As an academic Institution we recognise, in Portobello Institute, every student has different needs. We allocate additional time at the end of each webinar for Q&A with the module lecturer. This interactive webinar, together with the one to one support available, gives a learning journey unique to your learning style and needs.

Upon completion of this programme, you will be able to;

  • Understand facilities management as a broad function
  • Understand how to address complex, non-routine problems
  • Develop skills required to effectively manage a team

What will I study during this IWFM Level 4 Certificate in Facilities Management course?

The purpose of this course is to equip you with the knowledge, skills and competence to use as a facilities manager in a range off complex FM environments. The IWFM Level 4 Certificate will give you a thorough understanding of facilities management within the context of an organisation. You will develop capability to manage health and safety issues within your own area of FM. You will learn to identify areas of risk and develop an understanding of core elements of risk management. You will gain an understanding financial management in context of FM and develop core skills of people management.


Overview of Facilities Management

This unit enables learners to develop an understanding of the scope and extent of the facilities management function and the range of associated services, the roles and responsibilities in different organisations and contexts as well as the importance of the contribution of facilities management in both societal and economic contexts.

Managing Health & Safety in Own Area of FM

This unit enables learners to develop and enhance knowledge and understanding of Health and Safety in the workplace and the Facilities Manager's role and responsibilities in monitoring and reviewing safety systems.

Risk Management in FM

This unit enables learners to develop knowledge and understanding of the principles, techniques and methodologies of risk management in a range of scenarios and the Facilities Manager's role in business continuity planning and disaster recovery.

FM Strategy

This unit enables learners to develop knowledge and understanding of the drivers, tools and principals involved in developing and monitoring facilities management strategies in relation to risk profiles and the overall business strategy.

Design Principles for Sustainability

Core Module – 20 credits at Level 9

Underpinning effective sustainability management requires those responsible for the workplace to understand how to implement sustainability policy and re-think the manner in which they discharge their duties. Examining sustainable practices, across different size organisations and economic sectors, supports the development and understanding needed, to develop more effective approaches. This ensures sustainability policies can be progressed for managing the non-core business activities whilst also aligning with the core business strategies.

This module covers the following;

The methods and implementation of sustainability practices for improved building performance

Production and consumption – the value chain and processes for sourcing, producing and consuming sustainably

Compliance and best practice in sustainability

The role of leadership and communication for change action.


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